PROFILE
Cybersecurity professional with a Diploma in IT - Cybersecurity and hands-on experience in Security Operations Center (SOC) operations. Currently working as a SOC Analyst at Orange Business Services since July 2025, monitoring and analyzing security events, detecting threats, and responding to incidents. Skilled in IT infrastructure management, technical support, and system administration with a strong focus on security best practices.
PROFESSIONAL EXPERIENCE
🔒 SOC Analyst
Orange Business Services MSC IOO Center · Ebene, Mauritius
July 2025 – Present
- Monitor and analyze security events using SIEM tools to identify potential threats
- Perform real-time threat detection and incident response activities
- Investigate security alerts and escalate critical incidents to senior analysts
- Analyze security logs and network traffic to identify anomalous behavior
- Document security incidents and maintain detailed incident reports
Support Agent
Total Energies (TEMSI) · Socota Phoenicia, Phoenix
February 2025 – June 2025
- Utilized ticketing system to track customer requests and prioritize urgent needs
- Responded to customer inquiries and resolved complaints efficiently
Assistant IT Administrator
LUX Grand Baie · Grand Baie, Mauritius
November 2024 – January 2025
- Managed hardware inventory and facilitated timely replacements or repairs
- Optimized server configurations, improving stability and performance
IT Technical Support Specialist
Orange Business Services · Ebene, Mauritius
September 2023 – November 2024
- Streamlined IT processes to increase efficiency and reduce downtime
- Diagnosed complex technical problems and provided quick solutions
- Built a tool to track ticket history for improved team efficiency
IT Coordinator
One & Only Le Saint Géran · Pointe de Flacq Belle-Mare, Mauritius
Before September 2023
- Coordinated IT operations across the resort ensuring seamless technology delivery
- Managed hardware, software and infrastructure across all departments
- Liaised between management and technical teams to align IT with business objectives
EDUCATION
Diploma in IT Cybersecurity
Polytechnics Mauritius Réduit
June 2024
High School Certificate (French)
St Mary's College, Rose-Hill
November 2019
CERTIFICATIONS
SQL Bootcamp Certificate
Udemy Business — 2025
Business English for Customer Service Professional
Professional Certification — 2024
Diploma in IT Cybersecurity
Polytechnics Mauritius — June 2024